Privacy Policy & Cookies Policy for STE KOSASURF
1. Introduction
Welcome to STE KOSASURF (“we,” “our,” “us”). Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website https://www.kosasurf.com/ (“Website”) and use our services.
By using our Website or contacting us, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information you provide when filling out contact or booking forms, including:
Email addresses
Any messages or inquiries you send
We also collect technical data automatically when you visit our Website, such as:
Anonymous analytics data collected via Google Analytics
IP address, browser type, and device information
3. How We Use Your Information
We use your data to:
Respond to your inquiries and manage bookings
Communicate with you regarding your booking or questions
Improve our Website and services
Analyze website performance through Google Analytics
4. Data Sharing
We do not sell your personal data. We may share your information with trusted third parties such as WeTravel for booking management, and Google for analytics purposes. These providers handle data under their own privacy policies.
5. Tracking & Cookies
Our Website uses cookies to improve your experience and analyze usage:
Essential Cookies: Necessary for Website operation
Analytics Cookies: Used through Google Analytics for website traffic analysis
We display a cookie consent banner on our Website to inform you about cookies. You can manage or withdraw your cookie preferences through the banner or your browser settings.
We use tracking technologies including Meta (Facebook) Pixel and Google Tag Manager (GTM) to deliver personalized advertising and analyze website traffic. These tools collect data such as your IP address and browsing behavior. We only place these cookies after you consent via our cookie banner.
6. Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent at any time
File a complaint with a data protection authority if you live in the EU
To exercise these rights, please contact us at: info@kosasurf.com
7. Data Retention & Security
We retain your personal data only as long as necessary for the purposes stated or as required by law. We take appropriate measures to protect your data from unauthorized access or loss.
8. Website Owner & Contact
STE KOSASURF
Registered Address: C/O CHEZ STE A & A KHADAMAT N1525 N05, Morocco
Tax ID: 003271444000085
Email: info@kosasurf.com
Phone: +212 604-224016
9. Changes to This Policy
We may update this policy occasionally. Changes will be posted here with the updated date.