Privacy Policy & Cookies Policy for STE KOSASURF

1. Introduction

Welcome to STE KOSASURF (“we,” “our,” “us”). Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website https://www.kosasurf.com/ (“Website”) and use our services.

By using our Website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information you provide when filling out contact or booking forms, including:

• Email addresses

• Any messages or inquiries you send

We also collect technical data automatically when you visit our Website, such as:

• Anonymous analytics data collected via Google Analytics

• IP address, browser type, and device information

3. How We Use Your Information

We use your data to:

• Respond to your inquiries and manage bookings

• Communicate with you regarding your booking or questions

• Improve our Website and services

• Analyze website performance through Google Analytics

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third parties such as WeTravel for booking management, and Google for analytics purposes. These providers handle data under their own privacy policies.

5. Tracking & Cookies

Our Website uses cookies to improve your experience and analyze usage:

• Essential Cookies: Necessary for Website operation

• Analytics Cookies: Used through Google Analytics for website traffic analysis

We display a cookie consent banner on our Website to inform you about cookies. You can manage or withdraw your cookie preferences through the banner or your browser settings.

We use tracking technologies including Meta (Facebook) Pixel and Google Tag Manager (GTM) to deliver personalized advertising and analyze website traffic. These tools collect data such as your IP address and browsing behavior. We only place these cookies after you consent via our cookie banner.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• File a complaint with a data protection authority if you live in the EU

To exercise these rights, please contact us at: info@kosasurf.com

7. Data Retention & Security

We retain your personal data only as long as necessary for the purposes stated or as required by law. We take appropriate measures to protect your data from unauthorized access or loss.

8. Website Owner & Contact

STE KOSASURF
Registered Address: C/O CHEZ STE A & A KHADAMAT N1525 N05, Morocco
Tax ID: 003271444000085
Email: info@kosasurf.com
Phone: +212 604-224016

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with the updated date.